SIGNIFY NEXT-GEN PRODUCT CONTENT
POWERED BY DDS
Welcome to the Future of Signify Product Content
Signify has partnered with DDS, who will work directly with each Signify distributor to manage and deliver comprehensive “e-commerce-ready” product content from multiple manufacturers to populate your e-commerce website.
This new product content delivery solution will increase the speed and efficiency with which you receive manufacturer data and will improve the content experience for your website customers and your sales staff.
Signify would like each distributor to submit this SIGNUP FORM in order to begin receiving your data via a monthly feed.
This rest of this page contains information ABOUT DDS, some informative Q+A on the new product content delivery solution, what to expect with the IMPLEMENTATION process, and details on DDS’ customer SUPPORT.
Thank you, and we look forward to working with you!
– The DDS Team
SIGNIFY PRODUCT CONTENT SUBSCRIPTION FORM
How It Works
DDS product content is sourced directly from the Signify network and delivered to each distributor in your choice of industry-standard format for efficient integration into your e-commerce system.
In addition to delivering the most robust product content available, DDS assists with the management of that content for optimal usability, plus regular maintenance to ensure your end-user customers are always viewing updated information.
Product Content-as-a-Service model (as opposed to a “tool”)
Complete features and specifications, hi-res images, videos, documents (spec sheets, brochures, installation manuals, CAD drawings, 2D + 3D drawings), 360-degree images, marketing information, application and warranty info and more
Includes regular maintenance so end-user customers are always viewing up-to-date information
You will receive a monthly automated feed containing Signify content in your desired export format for faster, easier integration into your webstore
About DDS
With more than 50 combined years of intimate knowledge and experience running a successful distributorship, DDS (Distributor Data Solutions) brings unrivaled industry expertise—together with the most advanced data technologies and top-tier software and data engineers—to offer the most unique and advanced solutions available to the industry.
We work with more than 900 industry-leading manufacturers (representing over 1,700 brands) across Electrical, Lighting, Solar, Plumbing, HVAC, Tool, Safety, Utility, Datacom, Industrial Supply, Industrial Automation, Industrial Gas + Welding, and Construction Supply industries to help them deliver next-generation product content to power distributors’ e-commerce websites.
- Leading e-commerce product content provider to the wholesale distribution industry
- Electrical distribution industry veterans: 50+ years combined experience
- Technological approach to delivering/managing content
- End-to-end management of product content
- Responsive, knowledgeable, U.S.-based customer support
Questions + Answers
Following are some questions and answers generated to help Signify distributors understand DDS and our process for delivering product content going forward.
Implementation Process
DDS’ in-house team is here to help ensure a successful project through implementation and beyond. Following is an outline of the onboarding process, which we have broken down into four distinct stages, with timeframes typical for each stage.
SETUP
During SETUP, we work closely with your team to identify requirements that will assist us in setting up your environment and configuring your exports according to your specifications.
Timeline: 1-2 Weeks
VALIDATION
During VALIDATION, we review the initial setup of your sample export, which includes verifying that file formats are correct for your environment and that all required fields are present in your export.
Timeline: 1 Week or less
DELIVERY
Once we are ready for DELIVERY, we will provide a sample export. After thorough quality control reviews, you will be up and running with weekly exports scheduled according to the delivery time and location you specified.
Timeline: 2 Weeks
REPORTING
REPORTING is an ongoing part of the SYNDICATION/io service and includes periodic reports outlining updates to Signify manufacturer content.
Timeline: Ongoing
DDS’ technical support team is comprised of members of our Data Team who have in-depth knowledge of our data and processes. We are also proud to be 100% US-based, in Salt Lake City, Utah (a.k.a. Silicon Slopes). Our customers love the responsiveness, professionalism and knowledge of our Data Team.
We utilize a robust Service Management platform to manage our support system, which gives customers access to a well-developed and user-friendly ticketing portal to submit and track tickets to completion, creating a transparent, integrated system to ensure timely and efficient resolution.