Evaluating BigCommerce as an E-Commerce Option After Billtrust
As distributors assess next steps following Billtrust’s move to a maintenance and support phase, many teams are taking the opportunity to evaluate multiple e-commerce platforms rather than defaulting to a single replacement.
One of the platforms some DDS customers are exploring is BigCommerce.
This article outlines where BigCommerce tends to fit and how it works alongside DDS.
What Is BigCommerce?
BigCommerce is a SaaS e-commerce platform with a strong focus on B2B capabilities. It provides built-in functionality designed to support distributor use cases while maintaining a cloud-based, managed infrastructure.
For distributors, this typically means:
- B2B-focused features without extensive custom development
- Infrastructure and hosting managed by the platform
- A balance between configurability and operational simplicity
How DDS and BigCommerce Work Together
DDS has joint customers using BigCommerce today and has validated integration patterns that allow product data to flow reliably into the storefront.
In this model:
- BigCommerce manages the storefront and transaction experience
- DDS ensures product data is delivered consistently and accurately
- ERP and other systems remain intact
This separation helps distributors modernize their storefront without rebuilding their data foundation.
When BigCommerce Is Often a Fit
Distributors typically evaluate BigCommerce when they:
- Want strong native B2B features
- Prefer a SaaS platform with managed infrastructure
- Need flexibility but want to avoid heavy customization
- Are looking for a modern storefront without adding operational complexity
As with any platform decision, fit depends on your internal systems, product data complexity, and long-term digital goals.
Platform Flexibility and Long-Term Considerations
For teams coming out of a platform change, stability and flexibility both matter.
BigCommerce is part of a broader SaaS ecosystem serving a wide range of merchants. Combined with DDS as the data layer, this approach helps ensure that product data remains portable and that storefront decisions do not create long-term lock-in.
Start With Context, Not Commitment
If you’re evaluating multiple options and want to understand where BigCommerce might fit, the best next step is a working conversation.
DDS customers can:
- Review your current environment
- Discuss how BigCommerce compares conceptually to other platforms
- Understand realistic next steps
If you’d like to explore further, reply to one of our emails or contact your DDS team and we’ll coordinate next steps.
Book a Demo